Shipping Policy

Last updated: September 25, 2026

International Shipping

BODARIS offers tracked international shipping to destinations available at checkout. Standard Shipping costs USD $4.99. Priority Shipping is available for an additional USD $4.00, for a total shipping charge of USD $8.99.

Orders are processed within 1–3 business days. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping Options and Delivery Times

• Priority Shipping: estimated delivery within 7 business days after dispatch.
• Standard Shipping: estimated delivery within 7–14 business days after dispatch.

Delivery times are estimates, not guarantees. Customs processing, carrier delays, severe weather, peak seasons, and local delivery conditions may affect the final arrival date.

Tracking

Tracking information may take 1–3 business days to update after you receive your shipping confirmation. If the tracking page does not update after that time, please contact us at getbodaris.support@gmail.com.

Wrong or Incomplete Address

Please check your shipping address carefully before placing your order. Customers are responsible for providing a complete and accurate delivery address.

If you notice an error, contact us as soon as possible at getbodaris.support@gmail.com. We will try to update the address before dispatch, but changes cannot be guaranteed once an order has entered processing or has shipped. Additional shipping charges may apply if an order must be resent.

Marked as Delivered

If tracking shows that your package was delivered but you cannot find it, please:

• Check the delivery address and any safe locations around the property.
• Ask household members, neighbours, or building staff whether they accepted the package.
• Contact the local carrier for delivery details and request a case or reference number.

If the package is still missing, email getbodaris.support@gmail.com with your order number, tracking number, and carrier case details. We will review the available information and help with the next steps. Once the carrier confirms that the package was delivered to the complete and correct address provided at checkout, we cannot issue a refund for the order. Any replacement assistance is offered at our discretion after reviewing the carrier investigation and supporting information. This policy applies to the extent permitted by applicable law.

Import Duties, Taxes, and Refused Packages

Import duties, taxes, customs charges, or brokerage fees may apply depending on the destination country. Unless these charges are collected at checkout, they are the customer’s responsibility.

If a shipment is refused, left unclaimed, or cannot be delivered because the recipient does not complete the required customs or delivery steps, it may be returned to the sender or disposed of by the carrier. We cannot issue a refund for refused or unclaimed shipments, to the extent permitted by applicable law.

Fulfilment Locations

Orders may be processed and shipped by fulfilment partners in different regions. The shipping origin may vary by product and destination. Your available shipping method and charge will be shown at checkout.